Your ThoughtSpot Team
👋 Welcome to ThoughtSpot

Everything you need to
thrive in the ecosystem

🗺️ Explore the Ecosystem ✅ Kickoff Checklist 💬 Join Community
Section 1 of 5

The ThoughtSpot Ecosystem

Six pillars of the ThoughtSpot ecosystem. Explore each one to find the resources your team needs — and bookmark the ones most relevant to your role.

💡 How to use this page Bookmark this page — you'll come back to it throughout your implementation. Each card links directly to the resource. Share it with your entire project team so everyone has the same starting point.
💬
Everyone

ThoughtSpot Community

Your community account is separate from your ThoughtSpot login. It's where you ask questions, find answers, submit product ideas, and connect with thousands of practitioners worldwide.

→ Register your account — it takes 2 minutes and is free.

community.thoughtspot.com Register Now
🎓
Everyone · Free

ThoughtSpot University

Free self-paced eLearning, instructor-led training, and certifications — for every role. Pick your path and start before go-live to dramatically reduce time-to-value.

📌 Business User: Zero to Search course
📌 Analyst/Admin: Cloud Essentials
📌 Developer: Embedded Fundamentals
📌 AI: Spotter eLearning path
training.thoughtspot.com
📝
Everyone

ThoughtSpot Instructor Training

Live, instructor-led training sessions run by ThoughtSpot experts. These sessions go deeper than self-paced eLearning and are ideal for teams who want hands-on guidance at key stages of their implementation.

📌 How to enrol: Contact your ThoughtSpot team to get signed up
📌 Cadence: Scheduled sessions throughout the year — book early to secure your slot
📌 Topics: Analytics, Admin, Developer, and Spotter paths available
📚
Admin · Analyst

Product Documentation

The canonical reference for everything — admin setup, data modelling, security (RLS/RBAC), APIs, TML, release notes, and more. Always up to date.

Admin Guide Data Modelling REST API v2 Security & RLS Release Notes
docs.thoughtspot.com
🛠️
Developer

Developer Hub

Building on or embedding ThoughtSpot? Start here. Visual Embed SDK, REST APIs, interactive playground, GitHub code samples, and a Discord community for developers.

Visual Embed SDK REST API v2 Playground GitHub Discord
developers.thoughtspot.com
🗺️
Implementation

SpotGuide

Your complete 6–10 week implementation companion. Data connections, semantic model best practices, security (RLS/RBAC), go-live checklist, Spotter setup, adoption metrics — all in one place.

→ Choose your implementation path below.


Section 2 of 5

How to Get Help

Know the escalation path before you need it. Different situations call for different channels — here's the hierarchy, from fastest self-serve to executive escalation.

Escalation path — left to right
🔍
Self-Service
Docs · Community
🎫
Support Ticket
support.thoughtspot.com
👤
EM / CSM
Slack · Email
💼
Account Executive
Commercial issues
🏢
Exec Sponsor
Critical blockers
Support ticket priorities
P0 — Critical

Production Down

Complete outage. All users impacted. No workaround.

⏱️ Response: 30–60 min
P1 — High

Major Feature Broken

Significant functionality impacted. Partial workaround exists.

⏱️ Response: 2–4 hours
P2 — Medium

Feature Degraded

Non-critical issue. Workaround available. Impacting some users.

⏱️ Response: 1 business day
P3 — Low

Question / Enhancement

How-to questions, feature requests, general guidance needed.

⏱️ Response: 2–3 business days
🎫 Submit a Support Case 💬 Search the Community 📹 Generate a HAR File for Support

Section 3 of 5

ThoughtSpot Agents

ThoughtSpot’s AI agents bring intelligence directly into your analytics workflow. Each agent is purpose-built for a different persona — helping you get answers, build content, and take action faster without needing to write code or SQL.

🤖 What is a ThoughtSpot Agent? ThoughtSpot Agents are AI-powered assistants embedded in the platform. They understand your data, your questions, and your context — acting on your behalf to surface insights faster. From conversational analytics to formula writing and semantic modelling, each agent is purpose-built for a specific job.
🔍
Everyone

Spotter

Your conversational AI analyst. Ask questions in plain English and get instant charts, tables, and narrative answers from your live data — no SQL or code required. Spotter works against your ThoughtSpot semantic model to deliver trusted, governed results.

📌 Best for: Business users, analysts — anyone asking data questions
📌 Powered by: Your semantic model — data team sets it up, everyone benefits
Spotter Resource Hub
💻
Developer · Analyst

SpotterCode

AI-assisted code generation for ThoughtSpot. SpotterCode helps developers and data engineers write formulas, TML, and analytical expressions faster — with intelligent suggestions grounded in your semantic model and context.

📌 Best for: Developers and analysts building content in ThoughtSpot
📌 Helps with: Formulas, TML authoring, and analytical expressions
SpotterCode Docs
📁
Admin · Data

SpotterModel

AI-powered semantic modelling. SpotterModel helps data teams build and enrich ThoughtSpot’s semantic model faster — suggesting column descriptions, relationships, and synonyms so Spotter can answer questions more accurately across your organisation.

📌 Best for: Admins and data engineers building the semantic layer
📌 Impact: Better Spotter answers for all end-users downstream
SpotterModel Docs
📊
Everyone

SpotterViz

AI-generated visualisations. SpotterViz automatically selects the best chart type for your data and question, then builds and formats it — so you spend less time configuring visuals and more time acting on insights.

📌 Best for: Anyone who wants polished charts without manual configuration
📌 Works with: Spotter queries and existing Liveboards
SpotterViz Docs
Section 4 of 5

Stay Connected

Register for these recurring events to stay current on the product roadmap, best practices, and what other customers are building.

🗺️

SpotMap — Product Roadmap

Hear directly from the Product team on what's coming next. Align your rollout with upcoming features.

1st Thursday · Monthly
💡

Insights Hour

Live sessions with customer stories, best practices, and hands-on demos. Tips your team will actually use.

Last Thursday · Monthly
📣

Community Pulse

Monthly digest of product updates, community highlights, and curated learning resources — in your inbox.

Monthly Newsletter
🎙️

The Data Chief Podcast

Conversations with CDOs and data leaders on building data culture and making self-service analytics stick.

On Demand
🤝

Community Connect

Introduce yourself, build connections, and start community-driven discussions with other ThoughtSpot practitioners.

Always On
🚀

Product Ideas

Submit feature requests or upvote existing ideas. Your votes directly influence the product roadmap.

Always On

Section 5 of 5

Kickoff Checklist

Seven actions to complete at the start of your implementation — getting these done early sets your team up for a smooth go-live.

Completion 0 / 7 done
⚡ Complete These at Kickoff
Your Journey Ahead

What happens next

Here's a rough shape of your first 10 weeks. Your SpotGuide has the full detail — this is the overview.

Week 1–2

Foundation

Connect your data warehouse
Configure admin users & groups
Review security model (RLS/RBAC)
Complete University learning paths
Week 3–6

Build

Model your semantic layer
Create core Liveboards
Set up Spotter for AI search
Internal UAT & feedback loops
Week 7–9

Launch

Complete pre-launch checklist
Send end-user communications
Run enablement sessions
Go live 🎉
Week 10+

Adopt

Track adoption metrics
Join SpotMap webinars monthly
Quarterly reviews with your CSM
Expand to new teams & use cases

Quick Links

Everything in one place

💬

Community

Forums, ideas, knowledge articles

🎓

University

eLearning, ILT, certifications

📚

Docs

Admin, modelling, APIs, security

🛠️

Developer Hub

SDK, APIs, playground, GitHub

🎫

Support

Raise & track support cases

🗺️

SpotGuide

Full implementation companion